Privacy Policy & GDPR Compliance

Who we are

This website is owned and managed by:

Moxaco Global Cargo Ltd.

Kobe-shi, Sumaku, Myohouji,
Aza ushinoko, 1000-1
〒654-0121 
JAPAN

Ph. 078-797-4422
sales@moxacogc.com
Our website address is: https://www.moxacogc.com

What personal data we collect and why we collect it

Quotation Request Form

We collect the information in our quotation request form in order to provide an accurate estimation for the cost of services you request.

Shipment Tracking Information

Once your shipment has been forwarded, information about the status of the freight, it’s contents and route are accessible through our website. You will require a tracking ID code to access this information and it should not be shared with anyone. Functionally it is the same as a password. The shipment tracking information does not contain any personally identifiable information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may retain IP address information of our visitor traffic in order to analyze usage patterns and improve our service.

Who we share your data with

Any data you submit to the site is accessible by the administrators of the website. We do not share your information with any parties for marketing purposes.

How long we retain your data

We store your name, contact information and freight request details when you submit a request for quotation. Details of your freight shipments are also retained in our database. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information. We retain the information until (if) you tell us to remove it.

What rights you have over your data

If you have submitted information to our site you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not share your data with any parties except those mentioned above.

How we protect your data

We protect customer data by using SSL/HTTPS2 throughout our site. This encrypts our user communications with the servers so personally identifiable information is never captured by third parties without authorization. Our website infrastructure uses GDPR compliant web hosting.